logistics
Head of logistics & supply
Permanent employee - Full time | Cinisello Balsamo, MI (Italy)
About us
Bikeroom is a leading global marketplace in the high-end bicycle sector, dedicated to providing customers with high-quality products and exceptional service. Specializing in the sale and distribution of bicycles, we strive to offer a superior shopping experience supported by logistical excellence and top-tier post-sale support.
The role
We are looking for a highly qualified Logistics and Order Management Head to join our team. This role will be crucial in ensuring operational efficiency in our marketplace, managing logistics, order processing, shipments, and post-sale issues. The ideal candidate will have excellent organizational skills, experience in logistics, and a strong customer orientation.
Responsabilities
- Manage the entire order cycle, from receipt to delivery to the customer, ensuring quick times and accuracy.
- Coordinate logistical activities, including storage, inventory management, and shipments, optimizing flows and reducing costs.
- Work with logistics service providers to negotiate competitive rates and ensure efficient shipping services.
- Implement strategies for effective management of returns and post-sale issues, ensuring customer satisfaction.
- Analyze and optimize logistical processes to continually improve operational efficiency.
- Manage the logistics and orders team, providing training and support to ensure high performance.
- Monitor logistics performance metrics and report results to management.
Required qualifications
- Experience in Logistics, Supply Chain Management, or a related field.
- Minimum 3-5 years of experience in a similar role, preferably in an e-commerce or marketplace environment.
- Deep knowledge of logistical management, international shipments, and customs regulations.
- Strong analytical skills and proficiency in using logistics and order management software.
- Excellent problem-solving and priority management skills in a dynamic environment.
- Proven leadership abilities and team management skills.
- Excellent communication skills, both written and oral, in English.
Passions
We believe that passion is the engine of innovation and creativity, and we are particularly interested in candidates who have personal interests in one or more of the following areas:
- Cycling
- Outdoor Sports
- Scale-Up & Technology
Job offer
- A key role in a dynamic and rapidly growing company in the sports industry.
- The opportunity to work with a young and horizontal team.
- A stimulating work environment with space for personal initiative and professional growth opportunities.
- Salary based on experience level between 25k and 30k.
How to apply & recruiting process
Send your updated CV and a cover letter to this email address: careers@bike-room.com.Be sure to highlight your experience and skills related to the requirements of this role.
Join us and help shape the future of Outdoor sports on a global scale!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Bikeroom reserves the right to amend this job description at any time.
